CSR : 7 Indicators
These indicators are the most relevant ones to show the co-operative difference.
“PEOPLE” is the fundamental stakeholder group including members, customers and employees. The aspects particularly taken into account are: health and safety, training and development, diversity, compensation, volunteering, satisfaction and access to services, among others.
“PRODUCTS” represents the organisation’s products/services, marketing/labelling, the supply chain and interaction with suppliers, around codes of conduct and sustainability.
“VALUES” represents the underpinning values and principles, as well as the targets, monitoring and day‐today implementation of CSR throughout the organisation and externally. It attempts to identify organisations that have truly integrated CSR into their strategy and working culture.
“ENVIRONMENT” represents all environmental or green initiatives and data such as renewable energy, waste, transport, energy usage, climate change, transport, paper, animal welfare and biodiversity. Processes, accreditations and targets are also included along with research and green marketing.
“COMMUNITY” represents local/national initiatives ranging from youth, healthcare, education, employment, partnerships with governments and NGOs to culture and sponsorship.
“DEMOCRACY” is fundamental to highlight the cooperative difference and represents members and governance. Criteria include democratic participation, education, training, diversity, Board representation, dividends and satisfaction.
“DEVELOPMENT” is focused more upon international initiatives, support and collaboration with other cooperatives, from philanthropy, sharing expertise, work with NGOs/Governments, disaster relief and favourable access to products.