Coop Czech Introduces First 24/7 Automated Store at Ostrava Airport

Coop Czech proudly announces the launch of the first-ever 24/7 automated store at Leoš Janáček Airport Ostrava, marking a significant milestone in airport retail innovation. While automated stores have typically been associated with smaller cities and rural areas, Coop Czech breaks new ground with this innovative concept at the airport.

Operated by Coop Czech, the store at Leoš Janáček Airport operates without traditional shop assistants, allowing customers to serve themselves using a seamless combination of payment cards, bank identity, and a dedicated mobile application. Equipped with a diverse range of food, travel-related items, and regional products, the store provides a safe and convenient shopping experience.

Lukáš Němčík, Director of Development and Marketing at Coop Czech network, highlights the success of automated stores in enhancing customer experience while reducing operational costs. The strategic placement of these stores within transportation hubs, such as airports, meets the dynamic demands of travellers, offering convenience around the clock.

The automated store concept, spearheaded by Coop Czech, is transforming the country's retail market. With a focus on simplicity and accessibility, the innovative solution is rapidly gaining traction across various locations, including tourist centres and airports.

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How to Shop in an Automated Store:

Coop Czech's automated store concept prioritizes simplicity and accessibility. Customers can access the store by using their bank identity, a requirement easily met by the majority of internet banking users. Payment is facilitated through standard self-service cash registers, ensuring a hassle-free shopping experience. The affordability of this solution enables its adoption in diverse settings, including smaller municipalities, thereby supporting local economies and preserving rural stores.